Members receive access to preferred price, flat-rate shipping. All bikes ship FedEx Priority Overnight® service within the United States.
Over 25 bike travel bags and hard cases are pre-approved for our preferred price, flat-rate shipping program. Check the directory for a complete list. If your bike travel bag, case or cardboard box isn't listed, it's still eligible for service if it doesn't exceed our maximum allowable shipping dimensions of 165-inches length + girth.
How to measure:
Length = The longest side
Girth = (2w + 2h)
Shipments over 150 lbs may not be shipped. Up to 75 lbs of shipping weight is included with each shipment. An overweight surcharge applies to shipments over 75 lbs.
FedEx Priority Overnight service offers one business day transit. This means most packages tendered to FedEx by 4:30pm M-F will be delivered the next business day by 10:30am.
For example, packages tendered to FedEx on Thursday will be delivered Friday morning. Packages tendered to FedEx on Friday will be delivered Monday morning. Saturday and Sunday do not count as business days.
Sorry, e-bike shipping is not allowed at this time due to FAA regulations governing lithium ion batteries.
If your bike has been lost or damaged, contact your insurance carrier to file a claim. Please contact our support team within one week of your shipment. We will initiate an investigation with FedEx on your behalf and provide you updates, which you may provide to your insurance carrier to process your claim.
Please note, neither Overnight Bikes nor FedEx offer insurance coverage of any kind. To limit risk due to loss or damage that may occur in transit (or during your ride), we encourage all members to transfer risk to a third-party insurance provider (e.g., Sundays, Velosurance, Spoke) who covers your bike for full replacement value with no depreciation.
We are happy to schedule a FedEx pickup on your behalf. To schedule a pickup, please submit a request. Standard service fee applies ($15)
FedEx classifies some USPS ZIP codes as remote or hard to reach. Remote locations are subject to a surcharge.
Contact our support team for a full refund less 3% payment processing fee on your unused shipment up to 30 days after your purchase date. A shipment may not be cancelled after it has been received by FedEx.
We ship to any destination in the continental U.S., including Hawaii and Alaska. We do not offer international shipping at this time.
Every bike ships FedEx Priority Overnight® service. However, next day delivery is not guaranteed and reimbursement or refund is not available for delivery delays.
Use our support form to contact us. Do not contact FedEx directly as the carrier’s general customer service department may not have access to orders in our system. If necessary, our team will be happy to contact FedEx on your behalf.
Package(s) must be dropped off by 4:30pm (Monday-Friday) at your local FedEx Office® location to qualify for next business day delivery.
All bikes are shipped FedEx Priority Overnight® service. Next business day delivery by 10:30am to most U.S. addresses; delivery by 5pm to some rural areas and remote locations.
Delivery surcharge to Hawaii/Alaska. Remote or hard to reach locations and scheduled pickups are subject to additional fees and/or transit time.
As a bicycle shipping service, we believe insurance coverage can be best provided by an insurance carrier capable of offering multi-risk policy protection to all types of cyclists.
Note, neither Overnight Bikes nor FedEx® offer insurance coverage of any kind. To limit risk exposure due to loss or damage that may occur in transit, we encourage our members to transfer risk to a third-party insurance provider. (e.g., Velosurance, Sunday’s Insurance, homeowners insurance, etc) prior to shipping your package.
Choose a delivery confirmation option.
FedEx® may release the package without anyone present. This option may not be available for all shipments or destinations. See the FedEx Service Guide® for details.
FedEx® obtains a signature from someone at the delivery address. If no one is present, FedEx® will attempt delivery up to 3 times before returning to sender at your expense. This option may not be available for all shipments. See the FedEx Service Guide® for more details.
A shipping label can be created up to 10 days before your ship date. The future date will print on the label.
Enter the dimensions of your package rounding up to the nearest inch (enter the longest side as the length, second longest as the width, and third longest as the height). FedEx® may audit/re-measure your package to verify accuracy. Shipping a package with improper dimensions may result in a dimensions correction surcharge.
The maximum allowable package size is 165-inches length + girth (girth = 2h + 2w). For packages exceeding the maximum allowable size, FedEx® reserves the right to: 1) Convert to FedEx® Freight at a cost upwards of $1,500, or 2) Refuse service. Overnight Bikes reserves the option to suspend or terminate any member account without refund for misrepresenting package size.
Refer to the FedEx® General Packaging Guidelines for detailed information on package dimensions.
Enter the delivery address. Shipping to an incorrect address may result in an undeliverable package and/or address correction surcharge per our Terms of Service. Note the following:
+ If you do not have the recipient phone number, enter (000-000-0000)
+ USPS PO Boxes are not allowed
Pro Tip: If shipping directly to a local bike shop, contact the store beforehand to notify them of your incoming shipment and expected delivery date. Include the store name as the business name and your name as the first and last name.
The contact information provided here will appear as the sender address on your shipping label. Choose ‘Edit’ to modify sender information.
Verify the accuracy of the delivery address. Shipping to an incorrect address may result in an undeliverable package and/or an address correction surcharge per our Terms of Service.