New FAQ : Answer
Package(s) must be dropped off by 4:30pm (Monday-Friday) at your local FedEx Office® location to qualify for next business day delivery.
All shipments are sent FedEx Priority Overnight® delivery to any destination in the United States. Next business day delivery by 10:30am to most U.S. addresses; delivery by 5pm to some rural areas and remote locations.
Delivery surcharge to Hawaii/Alaska. Remote or hard to reach locations and scheduled pickups are subject to additional fees and/or transit time.
As a bicycle shipping service, we believe insurance coverage can be best provided by an insurance carrier capable of offering multi-risk policy protection to all types of cyclists.
Note, neither Overnight Bikes nor FedEx® offer insurance coverage of any kind. To limit risk exposure due to loss or damage that may occur in transit, we encourage our members to transfer risk to a third-party insurance provider. (e.g., Velosurance, Sunday’s Insurance, homeowners insurance, etc) prior to shipping your package.
Choose a delivery confirmation option.
FedEx® may release the package without anyone present. This option may not be available for all shipments or destinations. See the FedEx Service Guide® for details.
FedEx® obtains a signature from someone at the delivery address. If no one is present, FedEx® will attempt delivery up to 3 times before returning to sender at your expense. This option may not be available for all shipments. See the FedEx Service Guide® for more details.
Verify the accuracy of the delivery address. Shipping to an incorrect address may result in an undeliverable package and/or an address correction surcharge per our Terms of Service.
A shipping label can be created up to 10 days before your ship date. The future date will print on the label.
Enter the dimensions of your package rounding up to the nearest inch (enter the longest side as the length, second longest as the width, and third longest as the height). FedEx® may audit/re-measure your package to verify accuracy. Shipping a package with improper dimensions may result in a dimensions correction surcharge.
The maximum allowable package size is 165-inches length + girth (girth = 2h + 2w). For packages exceeding the maximum allowable size, FedEx® reserves the right to: 1) Convert to FedEx® Freight at a cost upwards of $1,500, or 2) Refuse service. Overnight Bikes reserves the option to suspend or terminate a member account without refund for misrepresenting package size.
Refer to the FedEx® General Packaging Guidelines for detailed information on package dimensions.
Enter delivery information for the recipient. Shipping to an incorrect address may result in an undeliverable package and/or address correction surcharge per our Terms of Service. Note the following:
+ If you do not have the recipient phone number, enter (000-000-0000) + USPS PO Boxes are not allowed
Pro Tip: If shipping directly to a local bike shop, contact the store beforehand to notify them of your incoming shipment and expected delivery date. Include the store name as the business name and your name as the first and last name.
The contact information provided here will appear as the sender address on your shipping label. Choose ‘Edit’ to modify your default sender information.